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Hotel · Hanoi · Ha Noi Municipality

Hanoi Old Quarter Hotel And Spa

A 3-star hotel in the heart of Hanoi with a working spa, 24-hour front desk, and consistently high guest ratings—especially for staff and cleanliness.

  • Rated 9/10 by over 340 guests
  • Full-service spa: massages, facials, manicures
  • Airport shuttle and 24-hour reception
9 Perfect 341 reviews Booking.com 9 · 341 reviews

About

Hanoi Old Quarter Hotel And Spa

Hanoi Old Quarter Hotel And Spa is a 3-star property in Hanoi's Old Quarter, minutes from Hoan Kiem Lake and the ancient streets. The hotel combines traditional Vietnamese hospitality with modern comforts, including air conditioning, free Wi-Fi, and a flat-screen TV in every room. The on-site wellness centre offers a full menu of treatments, from body massages to facials and nail care, making it a quiet retreat from the lively city outside.

Service is the hotel's standout, with guests consistently praising the attentive and friendly staff. The 24-hour reception and VIP check-in/out make late arrivals hassle-free, while practical touches like express check-in, luggage storage, currency exchange, and an airport shuttle cater to both leisure and business travellers. Though compact, the rooms are clean and comfortable, with garden views and parquet floors adding a touch of warmth.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Excellent staff and service — Guests consistently mention the warm, helpful staff and smooth check-in experience.
  • On-site spa and wellness — A full range of treatments from massages to facials, plus a public bath, all within the hotel.
  • Practical 24-hour services — Reception, security, and room service are available around the clock, with express check-in/out for efficiency.
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Worth weighing

3 to weigh
  • Compact rooms — Given the hotel's central Old Quarter location, rooms are likely small, which may feel tight for some travellers.
  • No on-site parking — The hotel does not list any parking facility, so guests arriving by car may need to use nearby public lots (not specified).
  • Strict check-in window — Check-in is only from 14:00 to 23:00; arrivals after 11pm must coordinate with the 24-hour reception.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Twin Room

  • 2 Single beds
  • Garden view
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Spa & Wellness

  • Spa & wellness centre
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath
  • Make up services

Convenience

  • 24-hour reception
  • Express check-in/ -out
  • VIP check-in/ -out
  • Luggage storage
  • Locker room
  • Currency exchange
  • ATM/Cash machine
  • Airport shuttle
  • Car hire
  • Laundry
  • Dry cleaning
  • Grocery shopping service
  • Room service

Room Features

  • Air conditioning
  • Flat-screen TV
  • Electric kettle
  • Free toiletries
  • Ironing facilities
  • Parquet floor
  • Garden view

Safety & Security

  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Food & Drink

  • Grocery shopping service
  • Electric kettle

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9
Perfect 341 reviews

Guest-rated 9/10 from 341 reviews

Booking.com · 9 · 341 reviews

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Old Quarter: The hotel sits on a quiet alley off Hang Dieu, within the maze of ancient streets that make up Hanoi's Old Quarter—known for its narrow lanes, street food, and colonial architecture.

Hoan Kiem Lake: The lake is roughly a 10-minute walk, with the Ngoc Son Temple and the red Huc Bridge at its northern end, plus a walkable promenade popular with locals.

23C Hang Dieu 4, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:00
Check-out
By 11:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
15 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:00, and check-out is from 11:00 to 12:00. The 24-hour reception can assist if you have special timing needs.

Does the hotel have parking?

The hotel does not list any on-site parking. Guests arriving by car may need to use public parking nearby (not specified).

Are pets allowed?

No, pets are not allowed at this hotel.

Does the hotel offer an airport shuttle?

Yes, the hotel provides an airport shuttle service for guests, though rates and booking details are not listed in the data.

Is there a spa on site?

Yes, the hotel has a full spa and wellness centre offering massages, facials, manicures, pedicures, body scrubs, and more, along with a public bath.

Does the hotel have air conditioning?

Yes, all rooms include air conditioning, and the property has no smoking on site.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

8

Cosiana Hotel

Guest-rated 8/10 — among the top stays in Hanoi.

Hanoi

The bottom line

For travellers wanting a well-located, service-focused base in Hanoi's Old Quarter with a genuine spa to unwind after sightseeing, this hotel is a strong pick—especially given its outstanding staff and high overall rating.

9Ideal for spa lovers and first-time visitors to Hanoi who value attentive service.

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